Great Answers to Tough Marketing Questions

By PR Smith, Kogan Page, 1999, ISBN 0-7494-3018-4, £12-99 (£15.09 inc p&p)

This is a book for people who already know the “how” but need to understand the “why”.
Great Answers to Tough Marketing Questions won’t tell you how to organise a direct mail programme, or sort out your box office, or write effective press releases.

What it does though is put marketing in its organisational context and explain why certain approaches and attitudes are vital if an organisation is to thrive and grow.

Marketing is one of those words that are constantly misunderstood. It is not about media coverage (although it can include that) and it is not about promotional mechanisms (although again these are usually part of the mix). Marketing itself is a much larger subject, something this book makes very clear.

Most of the Tough Questions provide useful and thought provoking answers. For most organisations, the section on marketing planning and that on integrated communications will be key. Particularly useful is the way the author has stressed the need to get the organisational structure right.

Tough Questions is one of those rare marketing textbooks, one with a sense of humour. This makes it an easy read rather than a chore. It won’t solve all your marketing problems, but it will certainly help you think about them in a much clearer way.

Review by Paula Keaveney, editor of marketing for the voluntary sector, published by Kogan Page in 2001.
Arts Professional Issue No 69 8th March 2004

SAM's Books compiles the Bookshop section of Arts Professional magazine, and used to compile Bookshop in its predecessor, Arts Business.

This review has appeared in Arts Professional or Arts Business. It gives a longer and more personal description of the book than appears in the booklists.