home
what is arts management?
knowledge bank
signposts/resources
site map
Art Form Specific
Boards & Governance
Charitable Status
Creativity & Artists' process
Cultural Policy
Education & Participatory arts
Equal Opportunities
Financial Management
Fund Raising
General Management
International
Legal
Marketing
New Thinking
Organisations & Change
People Management
Project & Business Planning
Programming & Events
Self Development & Learning
Technology/Information
Training, Consultancy & Research
Value of the Arts / Social Impact / Evaluation / Quality
Venue & Technical

 

order books

Venues, Premises And Technical Management, Rehearsal Space, Studios, Galleries

Introduction

Any arts organisation that has it own premises – or leases premises – finds itself with a whole range of operational issues that require active management. The benefits to a company or organization of having its own space can be often be tempered by the time-consuming needs of the building. All buildings visited by the public visit have to conform to a wide range of legal and safety regulations. Even buildings which are not open to the public but where staff are employed must meet certain standards of health and safety.

Rule number one - a building should be appropriate for the activity which happens within it. The most difficult buildings to manage are the ones where there is conflict between the needs of the organisation and the space available; where the activity fits the space, the tensions are reduced. No building is ever perfect – even those that have been designed and built to a well thought-out specification, but when a building restricts or dilutes the cultural activity to any great extent then consideration should be given to moving or adapting the space.

Legal and Licensing
The most important responsibility of managing a venue is that you are operating legally and safely. This requires close co-operation between you, your Local Authority Officer (usually the Environmental Health officer) and your area Fire Officer. They will inform you of the licenses you require, they will undertake regular inspections of your premises, and will keep you inform of any relevant changes in legislation.

Public Entertainment Licenses
Under legislation the local authority grants Public Entertainment Licenses for premises for the provision of entertainment. Licensing protects the public safety, and as far as possible protects the neighbourhood from unreasonable disturbance. Whenever a license is applied for a public notice must be displayed on the premises, and before any licenses are issued full checks are carried out of electrical systems, fire alarms, emergency lighting, and noise control measures. The premises are then inspected by the Fire Brigade and a Local Authority officer.

Theatre Licences
Sample Theatre license:
www.liverpool.gov.uk/A_Z_of_Council_Services/Licensing

Liquor Licences
There are many different types of liquor licenses, depending on the type of venue. Liquor licensing is currently the responsibility of the magistrates’ court and the police assist the magistrates in this by vetting applications. Occasional licenses for one-off events can also be applied for through the magistrates court.

Occasional Licenses
Food Safety
Noice Abatement

Health and Safety

The basis of British health and safety law is the Health and Safety at Work etc Act 1974. The Act sets out the general duties which employers have towards employees and members of the public, and employees have to themselves and to each other.

These duties are qualified in the Act by the principle of 'so far as is reasonably practicable'. In other words, the degree of risk in a particular job or workplace needs to be balanced against the time, trouble, cost and physical difficulty of taking measures to avoid or reduce the risk. What the law requires here is what good management and common sense would lead employers to do anyway: that is, to look at what the risks are and take sensible measures to tackle them.

The Management of Health and Safety at Work Regulations 1992 (the Management Regulations) generally make more explicit what employers are required to do to manage health and safety under the Health and Safety at Work Act. Like the Act, they apply to every work activity.

The main requirement on employers is to carry out a risk assessment. Employers with five or more employees need to record the significant findings of the risk assessment. The HSE leaflet 5 Steps to Risk Assessment will give you more information.

Links: www.hse.gov.uk
  www.sandy-a.co.uk

Training Courses: Play Safe – Health and Safety www.itc-arts.org

Recommended Book (available from SAM's Books):

The Health and Safety Handbook for Voluntary and Community Organisations
by Al Hinde and Charlie Kavanagh
Pub: Directory of Social Change 2nd Edition 2001 £12.50 ISBN 1 903991 01 3
This useful guide is extremely well laid out, clearly written and does not over-complicate issues. It assumes a small size of organisation, and includes the use of volunteers as well as paid staff. Its 14 chapters cover all the basics - risk assessment, workplace regulations, manual handling, use of computers, COSHH, RIDDOR - and also violence to staff, insurance, and food hygiene. There are well designed checklists and a DIY model Health and Safety policy for you to customize.

Food Safety
The Food Safety Act 1990 invests power in local authorities to inspect all premises which sell and prepare food. Local inspectors have the authority to close premises which do no meet prescribed standards of cleanliness.

Link: www.hmso.gov.uk/acts/acts 1990

Insurance
The best way of finding out your insurance options and responsibilities is to contact an insurance broker and invite them to visit your premises and advise you. Any local insurance company can quote for essential cover such as

  • Public Liability Insurance
  • Employers Liability Insurance
  • Buildings Insurance
  • Equipment Insurance

A specialist company such as Walton and Parkinson Ltd (20 St. Dunstan’s Hill, London EC3R 8PP – telephone 020 7929 4747) has wide experience in insuring theatre buildings, productions and tours.

Planning permissions
Before making any alterations to your building always check with your local authority whether planning permission is required.
Link: www.planning.odpm.gov.uk/guide

Cost of inspections and licenses
When preparing budgets it is essential to take account of the annual maintenance and inspection cost which are required before licenses can be granted, and the cost of the licenses themselves. This can amount to quite a considerable sum.

Rates - charitable reductions
Local councils are obliged to grant rate relief of 80% to a property which is occupied by a registered charity and used for charitable purposes. Even if an organization is not registered it may still qualify at the discretion of the local authority, if it is established for charitable purposes. The local authority can also award an addition 20% relief in exceptional cases.

Policies and Procedures
The following is a check-list of the policies and procedures which every venue, large or small, should have in place. Many of these need only be a short paragraph, but they protect staff and give managers a basis to monitor performance.

  • Health and Safety Policy and Procedures / Risk Assessments
  • Equal Opportunities Statement of Intent
  • Staff Safety Policy / CCTV Policy
  • Locking Up Procedures / Key Distribution Policy
  • Green Office Policy
  • VDU Policy
  • E-mail / Internet Policy
  • Training Policy
  • Confidentiality Policy / Data Protection Policy

Links: www.volresource.org.uk

Buildings
Recommended Book (available from SAM's Books):

Managing Your Community Building - A Practical Handbook for people running buildings in local communities
by Peter Hudson
Pub: Community Matters 2000 3rd edition £19.95 ISBN 0 900787 75 9
If you run a public building, your life could be made a lot easier if you have this book to hand. A clear approach to an impressive range of issues to be considered in running a public building of almost any size. Chapters include constitutional and organisational matters, finance, insurance, licenses and other legal permissions, heating, lighting and cleaning, furniture and equipment, and rules and relationships. Comes highly recommended by theatre and arts centre managers.

Interest Group: Facilities Management Special Interest Group.
Contact Tracy Kiernan @ tracy.kiernan@ncvo-vol.org.uk

Access
Link: www.voluntaryarts.org - Briefings – Access Briefing compiled for VAN by Disability Arts Wales.

Staffing
(list customer care courses / venue management)
www.metier.org.uk
Publications: Cultural Venue Support; Cultural Venue Administration

Schedules
Booking systems
Link: www.artifaxsoftware.com/productsevents

Recommended Book (available from SAM's Books):

Essential Theatre: The successful management of theatres and venues which present the performing arts
by Crispin Raymond
Pub: Arts Council of England 1999 £18.00 ISBN 0 7287 0783 7 also downloadable free from the Arts Council's website
This offers an up to date and comprehensive analysis of presenting theatre management today. It is based upon current good practice, and is particularly suited to those who are new to the area of work. You can follow the introductions and red print sections and get a broad feel for the essence of venue

Training Courses: Using Your Venue as a Marketing Tool – www.itc-arts.org
  Making Money from your Venue – www.tmauk.org